www.belgium.be Logo of the Belgian government

Step 1
eID Viewer update

Step 2
Pin code and certificates check

Step 3
Installation of Mozilla Firefox

Step 4
Installation of eID Belgium add-on

Step 5
Configuring your antivirus software

eID Common Solutions For Mac

For macOS 10.12 and more

The eID card must be in the drive BEFORE opening Firefox

If this fails, please reboot the computer with the card reader plugged in and the card inserted.

Are you experiencing a problem when you change your Eid card via Firefox?

The procedure to remove the default identification certificate is here (page not available in English)

Step 5 : Configuring your antivirus software

Configuring your antivirus software If you have as antivirus Avast, BitDefender, Kaspersky, AVG, Sofos or Nod32, please follow this procedure, If you have parental controls, please turn them off.