www.belgium.be Logo of the Belgian government

Step 1
eID Viewer update

Step 2
Pin code and certificates check

Step 3
Configuring your antivirus software

Step 4 (Optional)
Installation of Mozilla Firefox

Step 5
Installation of eID Belgium add-on

Disable HTTPS control

These procedures are provided and supported by Bosa Digital Transformation based on information from antivirus software publishers.

Select your anti-virus:

Some applications prevent authentication from working properly, you must either disable or uninstall them:

  • Parental control (even if not active or on another session)
  • CyberGhost
  • G Data Internet Security
  • DuckDuckGo
  • Kaspersky Fraud Prevention for Endpoint